Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped out immediately.
Shipping Time
We offer worldwide shipping.
Estimated delivery time:
- 7–11 business days
Please note that shipping times may vary slightly depending on your location, customs processing, and carrier delays.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update in the system.
Shipping Delays
While we aim to meet all delivery estimates, delays can occasionally occur due to:
- High order volume
- Customs clearance
- Carrier issues beyond our control
We appreciate your patience in these situations.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact your local carrier first.
We are not responsible for lost or stolen packages after delivery is confirmed.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country.
These charges are the responsibility of the customer.